Office & Administrative in Remote
Bilingual Customer Service Representative
Handle inbound customer calls and emails in both English and French, resolve service issues, and support a bilingual client base.
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What you'll do
- Respond to customer inquiries in English and French by phone, email, and chat
- Process orders, returns, and account updates accurately
- Escalate complex issues while maintaining service quality in both languages
What we're looking for
- Fluency in English and French, spoken and written
- 5+ years of customer service experience
- Comfort working with CRM and order-management software
Posting details
- Existing vacancy
- This posting is not for a specific existing vacancy. We recruit for roles like this on an ongoing basis.
- Use of AI in hiring
- We do not use artificial intelligence to screen, assess or select applicants for this role.
- Accommodation
- Accommodations are available on request at every stage of the hiring process.
Not quite the right fit?
Register your resume. We'll reach out when the right opening comes through.