Office & Administrative in Remote
Bilingual Call Center Agent
Handle high-volume inbound and outbound calls in English and French, providing support and resolving customer issues efficiently.
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What you'll do
- Answer inbound calls and make outbound calls in English and French
- Log call details accurately and follow up as needed
- Meet call-handling and customer satisfaction targets
What we're looking for
- Fluency in English and French, spoken and written
- 5+ years of call center experience
- Comfort working in a fast-paced, metrics-driven environment
Posting details
- Existing vacancy
- This posting is not for a specific existing vacancy. We recruit for roles like this on an ongoing basis.
- Use of AI in hiring
- We do not use artificial intelligence to screen, assess or select applicants for this role.
- Accommodation
- Accommodations are available on request at every stage of the hiring process.
Not quite the right fit?
Register your resume. We'll reach out when the right opening comes through.